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MetroLINK’s paratransit service is “curb-to-curb." However, passengers in need of additional assistance may contact MetroLINK regarding origin-to-destination service if necessary.
If a visitor can provide documentation of ADA complementary paratransit service from another area, MetroLINK will allow the visitor to ride its paratransit services. Additionally, if the visitor presents proof of disability (e.g. a letter from doctor or medical professional), MetroLINK will make the paratransit service available to the visitor. Visitors are able to ride MetroLINK’s paratransit service for up to twenty-one (21) days in a 365-day period. MetroLINK may request the visitor apply for eligibility in order to ride beyond this number of days.