Americans with Disabilities Act (ADA) 

Reasonable Modification Policy

The Rock Island County Metropolitan Mass Transit District (MetroLINK) is committed to providing safe, reliable, courteous, and accessible services to all of our customers. To ensure equality and fairness, we are is committed to making reasonable modifications to our policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling us at (309)788-3360 or sending us an email

ADA Paratransit

Visit the Americans with Disabilities Act (ADA) Paratransit page if you think you would like more information about MetroLINK's paratransit services. 

ADA Complaints

In compliance with the Americans with Disabilities Act of 1990, MetroLINK operates all of its programs and provides public transportation services without regard to disability. Anyone who believes they have been subject to an unlawful discriminatory practice by MetroLINK due to a disability has the right to file an ADA complaint. ADA complaints must be filed in writing within 180 days from the date of the alleged discrimination incident. Download MetroLINK's ADA Complaint Form